Frequently Asked Questions
What does DeliveryByte do?
We automatically recover unfair refunds for you and show you how to outrank competitors. Choose between:
- Essential Refunds Plan: Dispute refunds + weekly email updates.
- Pro Plan: All Essential features + live dashboard to track sales, ads + promotions ROI, and competitor rankings.
How much can I save?
Most clients recover 2-4% of delivery revenue. For a £20k/week site, that’s £1,800-£3,600/month. Pro users often boost sales by 10-15% using competitor insights.
Will Delivery Apps (Deliveroo/Uber Eats/DoorDash/Just Eat/etc) ban me?
No. We’re 100% compliant. Tactics tested with global chains – you’re safer with us than alone.
How do I add DeliveryByte to my delivery apps?
① Subscribe. ② Follow our 5-minute setup guide. ③ Add our email as a ‘Manager’ member. Done.
What’s included in Essential vs. Pro?
| Essential | Pro |
|---|---|
| - Unlimited refund disputes - Weekly PDF report - Email support |
- All Essential features - Live dashboard: rankings, prep times, ads + promotions ROI - Alerts for pricing errors/rating drops - Competitor menu insights |
How do I access the Pro dashboard?
Pro users get login details instantly after setup. Track trends, fix menu errors, and outrank competitors.
Can I try Pro first?
Yes. Start with Essential and upgrade anytime. No extra setup or contracts.
Are there hidden fees?
None. One flat monthly fee per location. Cancel anytime.
Is my data safe?
Yes. We use encryption and never store your passwords. Compliant with data laws.
Who’s behind DeliveryByte?
Ex-Deliveroo Rider Lead who negotiated fee cuts for chains like MrBeast Burgers, Sides, Wendy's and many more. Now we’re fighting for independents.
Can I switch plans?
Yes. Upgrade/downgrade in one click. Only pay for what you use.
What if I’m not satisfied?
Get a full refund within 30 days. No quibbles.
Are you affiliated with delivery platforms?
No. We’re an independent tool helping restaurants like yours.
Want to see how we can help you?