Terms and Conditions

Terms and Conditions for DeliveryByte Last Updated: 06/02/25

These Terms and Conditions ("Terms") govern your use of the consulting services provided by DeliveryLyst ("we," "us," or "our") to restaurants and food businesses ("you" or "Client"). By engaging our services, you agree to comply with these Terms.

1. Scope of Services

We provide consulting services to help restaurants optimise their food delivery operations, including but not limited to: Menu design for delivery efficiency; Partnering with third-party delivery platforms (e.g., Uber Eats, Deliveroo, Just Eat, DoorDash); Logistics and operational strategies; Marketing and customer retention for delivery services; Cost analysis and profit optimisation. Note: Specific deliverables, timelines, and fees will be outlined in a separate Service Agreement.

2. Client Responsibilities

You agree to: provide accurate and timely information necessary for us to perform services; grant reasonable access to staff, systems, or data relevant to the project; notify us promptly of any changes affecting the scope of work.

3. Fees and Payment

Fees for services will be outlined in the Service Agreement (e.g., fixed project fee, hourly rate, or retainer). Invoices are due within 14 days of receipt. Late payments may incur interest at 6.9% per month. You are responsible for any third-party costs (e.g., software subscriptions, platform fees) incurred during the project.

4. Confidentiality

Both parties agree to keep confidential all non-public business information shared during the engagement. This obligation survives termination of these Terms.

5. Intellectual Property

Materials created by us during the engagement (e.g., reports, strategies) remain our property until full payment is received. Upon full payment, we grant you a non-exclusive license to use deliverables for your business. Pre-existing intellectual property (e.g., your recipes, branding) remains your sole property.

6. Disclaimers

Our advice is based on industry expertise but does not guarantee specific outcomes (e.g., increased sales, delivery platform approvals). We are not liable for decisions made by third-party delivery platforms (e.g., commission changes, policy updates).

7. Limitation of Liability

Our total liability for any claim related to these Terms is limited to the fees paid by you for the specific service in question. We are not liable for indirect, incidental, or consequential damages (e.g., lost profits).

8. Termination

Either party may terminate the engagement with 30 days’ written notice. Upon termination, you agree to pay for all services rendered up to the termination date.

9. Governing Law

These Terms are governed by the English law. Any disputes will be resolved in the courts of England.

10. Amendments

We may update these Terms at any time. Continued use of our services after changes constitutes acceptance.

11. Contact Us

For questions about these Terms, contact us via the contact form.